The District maintains a meter replacement program. Replacement of older meters are scheduled as they reach their service life.
Frequently Asked Questions About Meters
Q. How long will the installation take?
A. Installation times vary but are typically less than 4 hours.
Q. Do I need to be home during the installation?
A. Customers do not need to be home during the install.
Q. How is the location of the meter determined?
A. Installation of the meter is in the same vicinity of the existing service valve. Conditions may arise that prevent the meter from being installed in the same spot as the service valve such as trees and retaining walls. Efforts are made to keep the meter as close as possible to the original valve.
Q. How do I read the meter?
A. Just like gas and electric meters, water meters read left to right. The water meters used by the District are calibrated to measure volume in cubic feet (12 in. X 12 in. X 12 in.). The dials of the meter read in an industry standard of (1) ‘ccf’ equating to 100 cubic feet or 750 gallons (one cubic foot is equal to 7.5 gallons). Customer service representatives are available to help customers learn to read their meter. If you need any assistance please call our office at (916) 483-2452.
Q. I have heard that having a meter may affect my water heater, is this true?
A. Per Carmichael Water District Construction Improvement Standards, meters are installed with a dual check valve. The purpose of the check valve is to prevent water from a customer’s plumbing system from back-flowing into the potable water supply. The installation of a dual check valve may result in a potential closed plumbing system within the premises preventing hot water from back-flowing into the public supply. As such, provisions may have to be made by the consumer to provide for thermal expansion within their system, i.e.: the installation of thermal expansion devices and/or pressure relief valves. Check with the manufacture of your water heater for details.