Coronavirus Update


The Carmichael Water District (District) main lobby at 7837 Fair Oaks Blvd is currently closed to the public.  

The District's top priority is to ensure the safety of our employees and customers.  Customers should be assured that our water supplies are not affected by the COVID-19 virus, and the District will continue follow Federal, State and local health advisories as we serve our community.

Payments can still be made via: phone (855) 573-6101, online (click here), or in our drop box located in the customer parking lot at 7837 Fair Oaks Boulevard, Carmichael, CA 95608.

If you are having trouble paying your water bill, please contact Customer Service at

Board Meetings

Due to an exceptional increase in COVID-19 case rates, on January 6, 2022, the Sacramento County Department of pubic health issued a Public Health Order directing all public boards, councils, commissions, and other similar bodies to suspend in-person public meeting and conduct all meetings virtually.  As a result, the District will immediately move all District related public meetings to a virtual format. Information about accessing virtual meting, and participating, can be found by following the link below.

Meeting Resources 

On April 2, 2020, Governor Newsom issued Executive Order N-42-20, implementing a statewide water shutoff moratorium and reconnection mandate. The District has ceased all collection activities on delinquent accounts, and has reconnected all accounts that were disconnected for delinquency since March 4, 2020.  Please note that nothing in the Governor’s order eliminates the obligation of water customers to pay for water service, prevents a water system from charging a customer for such service, or reduces the amount a customer already may owe to a water system.


Below are resources from the U.S. Centers for Disease Control (CDC), the U.S. Environmental Protection Agency (EPA), and American Water Works Association (AWWA) regarding COVID-19.

Click here to view the EPA's Coronavirus and tap water information page.

Click here to view the CDC section on water transmission and COVID-19.

Click here to view the AWWA COVID-19 resource page.

Additionally, below is a link to the latest information from Sacramento County about measures to minimize the spread of the virus.

Click here to view the Sacramento County COVID-19 resource page.


The U.S. Centers for Disease Control and Prevention (CDC) has issued guidance to ensure that building water systems and end-use devices are properly managed after a prolonged shutdown.

Click here to view CDC guidance.