Coronavirus Update

 

The District's top priority is to ensure the safety of our employees and customers.  Customers should be assured that our water supplies are not affected by the COVID-19 virus, and the District will continue follow Federal, State and local health advisories as we serve our community.


The Carmichael Water District (District) main lobby at 7837 Fair Oaks Blvd is open to the public.  Payments can be made in our main lobby, via phone at (855) 573-6101, online (click here), or in our drop box located in the customer parking lot at 7837 Fair Oaks Boulevard, Carmichael, CA 95608.

If you are having trouble paying your water bill, please contact Customer Service at Billing@carmichaelwd.org.


With the expiration of the Governor’s Water Shutoff Moratorium on February 15, 2022, Carmichael Water District (District), the District will be reinstating its collections shutoff processes effective June 1, 2022. This means that we will be resuming the assessment fees for past due notices, door hanger notifications, and shutoff/disconnection/reconnection processes.  The District encourages all customers who are unable to pay their past due balance in full, to contact the office to discuss their options prior to receiving past due fee assessments.

Beginning May 2022, the State will be offering a Low Income Household Water Assistance Program (LIHWAP), which will be administered through the California Department of Community Services and Development (CSD). For more information on LIHWAP and to learn more about the eligibility requirements, visit their website at: csd.ca.gov/waterbill.


Resources

Below are resources from the U.S. Centers for Disease Control (CDC), the U.S. Environmental Protection Agency (EPA), and American Water Works Association (AWWA) regarding COVID-19.

Click here to view the EPA's Coronavirus and tap water information page.

Click here to view the CDC section on water transmission and COVID-19.

Click here to view the AWWA COVID-19 resource page.

Additionally, below is a link to the latest information from Sacramento County about measures to minimize the spread of the virus.

Click here to view the Sacramento County COVID-19 resource page.

 

The U.S. Centers for Disease Control and Prevention (CDC) has issued guidance to ensure that building water systems and end-use devices are properly managed after a prolonged shutdown.

Click here to view CDC guidance.