Coronavirus Update


The Carmichael Water District (District) will be reopening its main lobby at 7837 Fair Oaks Blvd to the public on June 15th.  To help ensure both District staff and customer safety, masks will be required.

The District's top priority is to ensure the safety of our employees and customers as we move forward with reopening to the public.  Customers should be assured that our water supplies are not affected by the COVID-19 virus, and the District will continue follow Federal, State and local health advisories as we serve our community.

Payments can still be made via: phone (916-483-2452), online (click here), or in our drop box located in the customer parking lot at 7837 Fair Oaks Boulevard, Carmichael, CA 95608.

If you are having trouble paying your water bill, please contact Customer Service at 916-483-2452.

Board Meetings

Beginning on June 15, 2021, Board of Director meetings shall return to in-person format following Sacramento County guidelines. Any revisions to the guidelines following the June 15, 2021 statewide reopening will be incorporated.

  • California Department of Public Health face covering guidance will be followed.
  • Face coverings and sanitizer will be available for meeting attendees.
  • Seating is limited to practice social distancing, and available on a first-come, first-serve basis.
  • The District reserves the option to return to virtual format per current State Emergency Guidelines.

On April 2, 2020, Governor Newsom issued Executive Order N-42-20, implementing a statewide water shutoff moratorium and reconnection mandate. The District has ceased all collection activities on delinquent accounts, and has reconnected all accounts that were disconnected for delinquency since March 4, 2020.  Please note that nothing in the Governor’s order eliminates the obligation of water customers to pay for water service, prevents a water system from charging a customer for such service, or reduces the amount a customer already may owe to a water system.


Below are resources from the U.S. Centers for Disease Control (CDC), the U.S. Environmental Protection Agency (EPA), and American Water Works Association (AWWA) regarding COVID-19.

Click here to view the EPA's Coronavirus and tap water information page.

Click here to view the CDC section on water transmission and COVID-19.

Click here to view the AWWA COVID-19 resource page.

Additionally, below is a link to the latest information from Sacramento County about measures to minimize the spread of the virus.

Click here to view the Sacramento County COVID-19 resource page.


The U.S. Centers for Disease Control and Prevention (CDC) has issued guidance to ensure that building water systems and end-use devices are properly managed after a prolonged shutdown.

Click here to view CDC guidance.