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  1. Home
  2. About Us
  3. Our Water
  4. For Customers
  5. How Do I...

  1. Home

  2. About Us

    1. District at a Glance
    2. Agendas & Minutes
    3. Board of Directors
      1. Election Schedule
      2. Regulations and Policies
        1. District Regulations
        2. Directors Policy
        3. District Policy
      3. Transition to Division-Based Elections
    4. Human Resources
      1. Employment
        1. Choosing a Career in Water
          Veterans in Water
        2. Internships
      2. Job Descriptions
      3. Memorandum of Understanding
      4. Organizational Chart
      5. Salary Bands
      6. Summary of Employee Benefits
    5. Finance
      1. Annual Comprehensive Financial Report
      2. Budget
      3. Current Rates & Fees
      4. 2025 Water Rate Study
    6. News & Publications
      1. Newsletter “The Flow”
      2. Press Releases & Announcements
      3. Value of Tap Water
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  3. Our Water

    1. Water Quality
      1. Consumer Confidence Report
      2. Flushing Mainline Hydrants
      3. Lead & Copper Testing
      4. Public Health Goal
      5. Source Water Assessment
    2. Water Supply
      1. Water Sources
      2. Water Treatment Plant
      3. Annual Water Supply and Demand Assessment
    3. Bid/Proposal Opportunities
    4. Construction/ Development
      1. Connection Fees
      2. Backflow / Cross Connection
      3. Fire Flow Analysis / New Construction
    5. Planning Documents
      1. Construction Improvement Standards
      2. CWD Master Plan
      3. Urban Water Management Plan
      4. Water Shortage Contingency Plan
    6. Current & Completed Projects
    7. Security
    8. Videos
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  4. For Customers

    1. Contact Us
      1. Report Water Waste
      2. Send Us a Message
    2. Billing, Rates, and Collections
      1. Fiscal Year Fee Schedule
      2. Billing and Collections Regulation
      3. Disconnection Process & Policy
      4. Hydrant Permits
      5. Water Rates
    3. Payments
      1. Payment Types & Options
      2. Automatic Payment
      3. Pay My Bill
    4. Helpful Links
    5. Water Efficiency
      1. Current Water Conditions
      2. Water Efficiency Survey
      3. Resources & Tips
        1. Landscape
        2. Save Energy
        3. Student Resources
        4. Water Saving Tips
          1. Indoor Water Saving Tips
          2. Outdoor Water Saving Tips
          3. Seasonal Water Saving Tips
          4. Swimming Pool Tips
      4. Watering Schedule
      5. Flume Leak-Detection Rebate Program
    6. Online Forms
      1. Account Change Request
      2. Account Contact Information Update
      3. Automatic Payments / EFT
      4. Billing Dispute Appeal Process
      5. Claim - Property
      6. Claim - Refund
      7. Fire Flow / New Construction
      8. Leak Exemption Request
      9. Meter Downsize Request
      10. Owner-Tenant / Management Agreement
      11. Public Records Request
      12. Report Water Waste
      13. Start/Stop Billing
    7. Community Activities
    8. Frequently Asked Questions
    9. Enterprise System
    10. Scam Alert to all CWD Customers
    11. Meter Clearance Requirements
    12. Hydrant Clearance Requirements
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  5. How Do I...

    1. Apply For
      1. Bid Opportunities
      2. Employment Opportunities
    2. Contact
      Send Us a Message
    3. How to
      1. Identify CWD Employees
      2. Keep My Meter Accessible
      3. Plan Before You Plant (Avoid Water Lines)
      4. Protect My Pipes from Freezing
      5. Safely Dispose of Medications
      6. Safely Dispose of Pool & Spa Water
      7. Troubleshoot Low Pressure
      8. Troubleshoot Water in My Meter Box
      9. Use Conversions & Abbreviations
      10. Use Your Water System After Prolonged Shutdown
    4. How to Videos
      1. Change Your Sprinkler Heads
      2. Find My House Valve
      3. Locate & Read My Meter
      4. Locate a Leak
      5. Set Up An Irrigation Timer
      6. Turn Your Water off in an Emergency
    5. Submit
      1. Online Payments
      2. Water Main Break Report
      3. Water Waste Report
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